OTG Custom Concrete - Review about Driveway Repair Service

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Not resolved

We hired them to complete a driveway/patio job. He didn't show up to first quote ( should have ran at that point) but proceeded to hire after quote received.

I called 3 times to book and the lady always stated she would call back and never did. I'm frustrated because we were eager to have this done and could have been using these past 2 months to book with a more reliable company.

Company wrote 0 public responses to the review from Jul 23, 2014.

OTG Custom Concrete - Negligent

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This concrete company was contracted by a home builder who was finishing up the construction in my neighborhood. When they were putting in the sidewalks, they splashed concrete all over my BMW.

When I called them they blamed it on a ready mix company who works for them. You are responsible for everyone who works for you, but they refused to accept that it was their fault. I wouldn't contract this company for work.

I work in the construction industry and dishonest companies like these have no place in it. They are sloppy, and their disregard for other people's property is disgusting.

Company wrote 0 public responses to the review from Sep 17, 2013.

Comments

Anonymous
Moseley, Virginia, United States #766749

I, AM SURE THAT NO ONE FROM OTG WAS DRIVING OR WASHING DOWN THE MIXER ON THE JOBSITE. THEY DO NOT OWN THE MIXER THEY MERELY BUY CONCRETE FROM THE READY MIX COMPANY.

THE READY MIX COMPANY WOULD HAVE BEEN YOUR CONTACT TO RESOLVE YOU PROBLEM AND I AM SURE THE CO.

WOULD HAVE BEEN WILLING TO GIVE YOU THE READY MIX CO CONTACT INFO. MEANWHILE ALL NEW SUBDIVISION HAVE DESIGNATED WASH DOWN AREAS FOR THESE TRUCKS WHY WERE YOU PARKED NEAR IT AND NOT IN YOUR DRIVEWAY?

LTCC
#718089

And the reason you did not move your BMW while work was being done was why?

OTG custom concrete did a job installing a garage floor for me.

2 comments

The Problems I had with OTG custom concrete: They put me off first then the openings for the garage door where made the wrong size. The poured the floor at the wrong grade with reguards to the footings.

The floor was finished poorly. They didn't pour a zix inch apron and put reenfourceing wire in the apron as per the aprove drawing spec's causeing the apron to crack in several places. They haven't fixed any of these issues.

I have called them and called them to try and resolve these issues but the keep ingoreing me. I do not recomend doing buisness with OTG custom concrete they will screww you....

Company wrote 0 public responses to the review from Sep 14, 2011.

Comments

Anonymous
Richmond, Virginia, United States #1280149

Out of the millions of sqaure feet of concrete poured and the thousands of jobs completed by otg since 1992, there are only three complaints. Sounds like to me the odds are very good with this company to have a well completed job.

Keep in mind all 3 of these people have decided to stay anonymous.

This company works pay upon completion, if you were that upset over a job.. why would you pay for it?

Anonymous
Moseley, Virginia, United States #772328

Otg did not install this mans footing nor did we do the brick and block which creates the door openings. Slab elevation is determined by outside grade and framing.

Slab and apron thickness was conctracted to be at four inches not six. Otg had not contracted to do any outside grading or backfilling. This was the homeowners responsibility. When the apron settled and cracked the homeowner contacted our company and stated he had posted this complaint and he would remove it if we would replace his apron.

Knowing that this was not our responsibility to do such we still did to appease this customer.

Which in turn he did not follow up on his end.

All that happened on this job is that this man took on a project at his home that he did not have the skills or the knowledge to pull off. Funny thing about these websites is you only hear half of the story.

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